THE CITY PEST COMPANY · LONDON

An unfamiliar insect in your London home: start with identification

A small insect in a kitchen, bathroom or near a window can be easy to misname. Treatment chosen for the wrong pest may waste time and obscure the evidence.

Call for a no-obligation quote · 0203 393 2338

A clearer way to assess the problem

A small insect in a kitchen, bathroom or near a window can be easy to misname. Treatment chosen for the wrong pest may waste time and obscure the evidence. Start with the insect and its setting.

What evidence helps?

If safe, take a clear photograph beside an object for scale, and record the room, date and number seen. Note whether it was near stored food, drains, textiles or a window; that context can matter as much as colour.

What can you do now?

Do not use a room-wide spray before you know what the insect is. Keep food sealed and the area accessible, but avoid moving contents around the home or throwing away useful evidence.

Details worth including in your enquiry

  • The room, date and approximate size of the insect
  • A clear image showing shape rather than just colour
  • Any link to food, drains, textiles or a window

Describe observations in your own words and tell us about any treatment already used. Photos can be useful, but there is no need to take a risky close-up, handle droppings or disturb a nest. If a landlord, tenant or manager needs to provide access, say who can coordinate that before a visit is discussed.

Agreeing a useful next step

Ask whether the photo is enough for a preliminary view or whether an inspection is needed. The agreed next step should match the identified pest and the source, not a generic insect treatment.

Before agreeing work, ask for the proposed area and method, any preparation or temporary exclusion, the number of visits, the full price and what would lead to a follow-up. Product-specific written instructions take priority over a general article. Sending an enquiry or naming a preferred day does not make a booking.

A common question

Can a photo always identify a small insect?

No. Focus, scale and life stage can limit what can be identified remotely.

Keep reading

FROM THE BLOG

A useful guide for your next step.

Read a practical guide, then talk to us about your own property if you need advice.

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Calm resident speaking by a hallway note and house keys.FEATURED GUIDEWhat to expect when you first call City PestKnow which details help on a first pest-control call, what can be decided remotely and what may need an inspection. Call 0203 393 2338.Read the guide

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