Tell us about the property
We will ask about the type of property, bedrooms, beds, sofas or chairs in shared rooms, the signs you have noticed and access.
CITY PEST COMPANY · LONDON
Bed bug treatment in London
Talk through the signs, your property and the preparation. We agree a practical treatment plan and a tailored quotation before we attend.
Children, a baby or pets at home? Tell us when you call. We explain the preparation and precautions for your household.
MONTH-END OFFER
End-of-month treatment offers
Call before the end of the month to discuss this month’s offer and a tailored quote for your property.
Offers are quote-specific. Any saving and the total price will be confirmed before you book.
Call now about this month’s offerRSPH Level 2Certified staff
Clear agreed scopeDiscussed before the visit
AGREED BY PHONE FIRST
A treatment plan, not a separate survey journey.
Agree the visit and price
We discuss the treatment process, preparation and a tailored quote before arranging the appointment. There is no separate preliminary visit just to produce a proposal.
Carry out the agreed work
At the appointment, the technician checks the areas included and carries out the agreed treatment. Correct preparation and aftercare help the residual treatment do its work.
FEWER DISRUPTIONS TO YOUR HOME
A single planned treatment appointment.
Our standard bed-bug service is planned around one treatment visit, with residual treatment continuing to work afterwards. That means less time arranging access and preparing your home for repeated appointments. We explain the scope and aftercare before you book.
Keep the named treated areas undisturbed for the period in your written instructions. If you notice fresh signs, contact us with the location and date so we can advise against your agreed treatment plan.
AFTERCARE THAT SUPPORTS THE TREATMENT
Keep the treatment working in the background.
Do not mop, wash, scrub or vacuum the named treated edges or under-furniture areas until your written aftercare says you can. Sleeping arrangements and individual circumstances are discussed as part of the plan.
WATCH AND PREPARE
Ready for your treatment visit?
See how to prepare the rooms, bedding and access. Follow the instructions agreed for your property.
More videos
Optional background viewing. These films may show pests.
You choose when a video loads. We will ask before connecting to YouTube or showing footage that may include pests.
Open the City Pest preparation video on YouTube · Preparation guide · Aftercare guide
QUESTIONS BEFORE YOU CALL
A few useful answers.
Will I need a separate survey appointment?
We discuss the signs, property, preparation and planned treatment by phone before booking. The technician checks the agreed areas when attending to carry out the work. If conditions differ, we explain any change before proceeding.
How much disruption should I plan for?
Our standard service is planned around one treatment appointment. Clear access and agreed laundry preparation help us use that visit well. Read the preparation guide.
What if there are children, a baby or pets at home?
Tell us before the appointment, including about fish, birds and any room that cannot easily be kept out of use. We explain the product-specific precautions and re-entry instructions.
Can I use another spray or vacuum afterwards?
Do not add shop-bought sprays or clean the named treated areas until your written aftercare allows it. If fresh signs concern you, note where and when they appeared and call us.
KEEP EXPLORING
Useful next steps.
YOUR PICTURE GUIDE
From eggs to adults.
From mattress to furniture.
Explore the original reference photographs with your preferred image setting.
Bed-bug picture guideEggs, life stages, hiding places and signs in the room
Click to uncover the bed-bug picture guideTap to uncover the bed-bug picture guide
Gentle illustration · not for identificationAlong the mattress seam
Look at accessible piping, seams and bed-frame joints. A dark speck alone is not enough: describe any insects, shed material or repeated marks as well.
Reference photograph · use with the written clues, not as identification.REFERENCE PHOTO HIDDENSkin reference hidden
The optional photograph shows possible bite marks. Their pattern cannot tell you which pest, if any, caused them.
Skin marks are only part of the picture
Marks may be clustered or in a line, but this cannot identify their cause. Reactions vary and photographs do not show every skin tone or response.
Reference photograph · use with the written clues, not as identification.REFERENCE PHOTO HIDDENA fingertip for scale
The hidden photograph shows tiny pale material on a finger. Bed-bug eggs are about 1 mm long; a pale speck is not proof on its own.
Small pale material
Tiny pale specks are difficult to identify. Do not assume dust or fibres are eggs; an inspection can assess them in context.
Reference photograph · use with the written clues, not as identification.REFERENCE PHOTO HIDDENJoints and screw recesses
Existing-site reference showing a wooden bed-frame recess with signs of insects. Use the written location and material clues without viewing the photograph.
Joints and screw recesses
Accessible joints can shelter insects. Use a torch without dismantling heavy furniture or moving suspect items into another room.
Reference photograph · use with the written clues, not as identification.REFERENCE PHOTO HIDDENFrom egg to adult
Bed-bug egg, five nymph stages and adult from the existing site. Use the written location and material clues without viewing the photograph.
From egg to adult
The existing life-stage reference shows the egg, five nymph stages and adult. The third-stage label is cropped in the original. This is a comparison image, not a true-size ruler.
Reference photograph · use with the written clues, not as identification.REFERENCE PHOTO HIDDENOn wood and in narrow joints
Existing-site close-up of insects and dark spotting on a wooden joint. Use the written location and material clues without viewing the photograph.
On wood and in narrow joints
Bugs and spotting can collect around joints rather than remaining on the mattress. Describe the location; leave furniture handling to the agreed inspection plan.
Reference photograph · use with the written clues, not as identification.REFERENCE PHOTO HIDDENUnderneath upholstered furniture
Original-site reference showing bugs and pale material along a sofa frame. Use the written location and material clues without viewing the photograph.
Underneath upholstered furniture
The frame beneath a sofa can provide sheltered places near a resting person. This reference shows why seating may need inspection as well as beds.
Reference photograph · use with the written clues, not as identification.BEFORE & AFTER
Know what to do around the visit.
Before the appointment
Make the agreed areas accessible, tell us about children, pets and access needs, and follow the preparation provided for your property.
After the appointment
Use the written re-entry and cleaning instructions for the agreed treatment. If a fresh sign worries you, record the place and date, then contact us.
FROM THE BLOG
A useful guide for your next step.
Read a practical guide, then talk to us about your own property if you need advice.
Explore all guides →
FEATURED GUIDEWhat to expect when you first call City PestKnow which details help on a first pest-control call, what can be decided remotely and what may need an inspection. Call 0203 393 2338.Read the guide A CLEAR NEXT STEP
Talk to us about bed-bug treatment.
Call now, or leave your details and we will discuss a no-obligation quotation.